1. Overview and Acceptance
These Terms and Conditions govern access to and use of the Cairns Casino website at casino-cairns-online.com. By visiting, browsing or otherwise using this website, you confirm that you have read, understood and agree to these terms. If you do not agree, you should stop using the website.
This website provides independent informational content about Cairns Casino, The Reef Hotel Casino, gaming facilities, restaurants, bars, accommodation, entertainment and visitor services. It is not the official website of the casino operator, Pullman, Accor, a Queensland regulator or a gambling support service.
2. Age and Eligibility
The website is intended for adults. Casino gambling in Queensland is restricted to persons aged 18 or over. Nothing on this website should be interpreted as an invitation for a minor to gamble or enter an age-restricted gaming area.
- You must comply with all age, identity and entry requirements imposed by the venue.
- You must use the website only where doing so is lawful.
- You are responsible for understanding the laws that apply in your location.
3. Informational Purpose
Content is supplied for general information and visit-planning purposes. Opening hours, game availability, restaurant schedules, entertainment, promotions, entry conditions, parking arrangements and hotel services can change without notice. Always verify time-sensitive details directly with the relevant venue before travelling or making a purchase.
We aim to keep information accurate and useful, but we do not warrant that every statement is complete, current or free from error.
4. No Gambling Services or Account
This website does not operate casino games, accept wagers, hold player funds, issue gaming accounts, process deposits or withdrawals, or determine gambling outcomes. Any external gambling service reached through a link is operated under its own terms, identity checks, technical systems and regulatory obligations.
5. External Links and Third-Party Services
The website may link to casino, hotel, restaurant, booking, entertainment, mapping or other third-party services. These links are provided for convenience. We do not control third-party websites and are not responsible for their availability, security, content, pricing, privacy practices or contractual performance.
Before entering personal or payment information, review the third party's legal terms and privacy notice.
6. Promotions, Prices and Availability
References to promotions, rewards, jackpots, offers, room rates, dining prices or event tickets are descriptive only. Eligibility rules, exclusions, expiry dates, availability and final pricing are determined by the provider. Displayed information does not create an entitlement to a prize, benefit, reservation or promotional reward.
7. Responsible Use
You agree not to use the website to encourage unlawful gambling, target minors, misrepresent your identity, interfere with security, introduce malicious code, scrape content at scale, or infringe the rights of another person. Automated access that materially burdens the website is prohibited without prior written permission.
8. Intellectual Property
Unless otherwise stated, the original text, layout, visual presentation and website code are protected by applicable intellectual-property laws. Casino, hotel, restaurant and product names may be trademarks of their respective owners. Reference to a third-party mark is descriptive and does not imply ownership, sponsorship or endorsement.
9. Messages and User Submissions
If you send an enquiry, correction or other submission, you confirm that the information is lawful, accurate and does not violate another person's rights. Do not send confidential gambling account credentials, full payment-card details, identity documents or medical information through an ordinary website message.
10. Disclaimers
The website is provided on an “as available” basis. To the extent permitted by law, we disclaim implied warranties concerning uninterrupted access, merchantability, fitness for a particular purpose and non-infringement. Gambling always involves the possibility of financial loss; no content on this website guarantees winnings or a particular outcome.
11. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential loss arising from use of the website, reliance on outdated venue information, third-party services, travel decisions, gambling activity or technical interruption. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded under Australian consumer law.
12. Your Responsibility
You are responsible for your decisions, devices, internet connection, travel arrangements and interactions with third parties. You agree to compensate us for loss reasonably arising from your unlawful misuse of the website or infringement of another person's rights.
13. Changes to the Website and Terms
We may update content, functionality or these terms when the website changes or when legal and operational requirements develop. The current version is identified by the automatically displayed month and year. Continued use after an update means the revised terms apply from your next visit.
14. Governing Law
These terms are governed by the laws of Queensland, Australia. Subject to any mandatory rights, disputes relating to the website are submitted to the courts with jurisdiction in Queensland.
15. Contact and Corrections
For website-related questions, correction requests or legal notices, use the contact method published on the website. For casino accounts, venue bookings, lost property, rewards, gambling transactions or exclusion requests, contact The Reef Hotel Casino or the relevant service provider directly.